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Presto Chango Decor's Contact Information

Presto Chango Decor,Inc. e-mail: info@prestochangodecor.com

Address: 21448 Draycott Way Land O Lakes, Florida 34637



SHIPPING:

Most of our original artwork is designed, manufactured and sold exclusively. We do our best to have every item in stock and have it shipped out within 2 to 3 days of your order, but because we constantly add new wall sticker designs that may not be in stock we ask our customers to please allow 2 to 3 weeks for delivery. International and custom orders may take a bit longer. If you need your order by a certain date please let us know and we will do our best to accommodate your request.

Once your order is shipped you will receive a confirmation email with the tracking # so you can keep track of your delivery.

We ship our products in 30 to 38in. tubes at flat rate via USPS Priority Mail. Our shipping rates do not cover insurance and delivery signitures,but we will be happy to provide this for an additional cost per our customers request. USPS services within the continental US (Excluding Alaska,Puerto Rico, and Hawaii) are as follows:

Orders totaling under $20.00 the shipping = 4.99 flat rate

Orders totaling $20.01 to $49.00the shipping = 7.49 flat rate

Orders totaling $50.00 to $99.99 the shipping = 8.49 flat rate

Orders totaling $100.00 to $199.99 the shipping = 10.49 flat rate

Orders totaling $200.00 to $299.99 the shipping = 11.49 flat rate

Orders totaling $300.01 to $400.00 the shipping = 12.49 flat rate

Canada orders are shipped UPS Standard to Canada. If our Canadian customers would prefer USPS please let us know by puting a note in the comments section of the order form and we would be happy to change it. Rates reflect actual realtime UPS rates. Please be aware that customs fees may be charged for international orders, and are not the resposibility of Presto Chango Decor.com,inc. Please check with you local customs agency to find out these fees if any.

For international shipments other than Canada please select the USPS International shipment method during checkout and it will automatically calculate the shipping charges for you.

If for any reason your package arrives damaged due to the shipping , please contact us via e-mail. We will be glad to file the damaged package claim on your behalf so this doesn't inconvienance you in any way. Just make sure you keep the package and contents incase it needs to be inspected.

Send us an e-mail if you have any additional questions or concerns about shipping We have not addressed.

PAYMENT: We accept Visa/Mastercard (debt or credit cards)as well as Paypal. If you like to pay by check or money order , Please go through the check out process the same. When you get to the payment method please print this page and send with the check or money order to the above address. (Please write check out to Presto Chango Decor Inc.)

All credit card transations are encrypted for your protection.

RETURN POLICY:

We take pride in our wall stickers and want to insure your complete satisfaction. When you receive your order, Take a look at it before you apply it. If your package was damaged during shipment we would be happy to file a UPS claim and send a replacement. If you are not completely satisfied for any reason, please notify us within 30 days of receiving the product via email (info@prestochangodecor.com) We will respond and give you a return authorization # to be included on the return label and the return address. Once we receive the product in its original condition we will refund your money minus shipping charges Please note, during times when free shipping is offered the actual shipping cost will be deducted from a refund or exchange. Refund will be provided in the form of a credit to the card used in the original purchase or for US orders we can mail a check to the address used in the original order. Please allow 5 to 7 days for credit following the return of the merchandise in its original condition. Presto Chango Decor can not be held responsible for damage packages when a product is being returned.

If you order and decide to cancel within 24hrs there will be no charge if you used Visa or MC for your purchase. If however if it is beyond 24hrs or Pay Pal was used we would need to collect our merchant processing fee of 3% for Pay Pal and 5% for Visa or MC since we process your card and print your order within 24hrs, then return the funds if you cancel.

Because of the nature of wall stickers and that there are so many different wall surfaces and paints we can not guarantee that they will stick to every wall surface, but we would be happy to send small samples of our wall stickers before you order via USPS in a regular envelope to all customer within the continental US. If you have any questions or concerns with our stickers on these wall surfaces, please don't hesitate to contact us via email. We will gladly offer our assistance. Because of the nature of special request and custom work, the wall stickers are non-returnable.



CUSTOM ORDERS:

We've added some color options on some of our wall sticker sets that are relatively easy to change. If you would like any changes to any of our other wall sticker sets, We would have to calculate a fee based on the difficulty of the request. Just send us an e-mail with what you would like (color , size etc.) and we will do our best to make you happy at a fair price. Because of the nature of special request and custom work, the wall stickers are non-returnable, but we will send you an image of your request via-email for your approval if you like.

DIRECTIONS AND TIPS FOR INSTALL:

Helpful Tips for application and designs come with your order. We would advise to wait until your order arrives before picking out the design colors of your room. The colors on your monitor may vary from the actual printed sticker. If you decide to paint a background on your walls, make sure you wait about 2 weeks for the paint to dry before you apply your stickers. Although the paint may be dry to the touch it still degases for up to 2 weeks while the paint underneath dries. This is Important because if the stickers are applied during this degasing process it will cause the adhesion to brake down causing the sticker to curl. Although the stickers are recommended for smooth wall surfaces, you can apply them to textured walls with varying degrees of success. If the end of the stickers start to curl away from a textured wall, there are two solutions. Apply a small amount of elmers rubber cement(the one that comes in a bottle with the little brush attached to the top) to the backside of the curled portion of the sticker. Wait about 30 sec. until the glue gets tacky. Then press and hold for a few secounds. The second solution is to apply spray adhesive, made by 3M. You can find spray adhesives at just about any Home Improvement store. Please read the instructions to make sure you choose a spray adhesive that is removable. To use this spray adhesive, lay the sticker face down on some paper and spray an even coat. One should do fine. Wait about 5min. for the spray to develope a tackyness then apply to the walls.

We ask our customer to use extreme caution in appling the large wall stickers and follow the instructions given with every order, as Presto Chango Decor.inc. cannot be responsible for damage to the sticker during application.

We ask our customers to use caution when putting up there wall stickers and not put them in reach of small infants or children, as this might be a choking hasard if swallowed.

If you have any additional questions or concerns, please contact us anytime.





TERMS AND CONDITIONS:

Presto Chango Decor Inc. maintains this site for your entertainment, information, education, and communication. You may not, distribute, modify, transmit, reuse, re-post, or use the content of the Site for public or commercial purposes, without our written concent. Your access to and use of the Site is also subject to the following terms and conditions ("Terms and Conditions") and all applicable laws. By browsing the Site, you accept, without limitation or qualification, these Terms and Conditions. If you do not agree to these Terms and Conditions, please refrain from the use of this Site.

Terms and Conditions 1. Please assume that everything you see or read on the Site is copyrighted unless otherwise noted, and may not be used except as provided in these Terms and Conditions without the written permission from Presto Chango Decor Inc. We neither warrant nor represent that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with the Company.

2. While We use reasonable efforts to include accurate and up to date information in the Site, We make no warranties or representations as to its accuracy. We assume no liability or responsibility for any errors or omissions in the content of the Site.

3. Presto Chango Decor Inc.is not liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site. We also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.

4. Images of people or places displayed on the Site are either the property of, or used with permission by, Presto Chango Decor Inc. The trademarks, logos, and service marks displayed on the Site are registered and unregistered Trademarks of the Company and others. Nothing contained on the Site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission. Your misuse of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions, is strictly prohibited.

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